Whether driving leads, highlighting company values or attracting new agents, Accella can help bring a voice to your brand in a way that takes the ever-growing mobile trend into account. With a focus on personalization, user experience, mobile optimization, and ease of content management, Accella can help alleviate the struggles typically associated with a complex redesign.
With an increasing percentage of the population, including aging individuals, owning and utilizing digital devices – namely computers, mobile phones, and social accounts – having a digital presence is becoming more and more crucial to compete in the marketplace. Accella can help navigate the myriad of communication platforms to help drive business towards the most effective avenue for digital advertising and marketing.
Whether it is a simple sales application that pulls the latest and greatest brochures and videos, or a process-driven application that allows agents to get quotes and sign up new clients on the spot, Accella has the experience to provide proven sales tools that will help grow and optimize your sales team and help eliminate errors in the underwriting process.
Giving your customers the ability to start claims adjustment is the most efficient way to optimize the process. Customers can be the first step in identifying the severity and validity of a claim. This can give you a first glimpse into the scale of an issue and help recognize when a human adjuster is needed to intervene.
Allowing your members to have quick and easy access to account information, claims updates, and policy details is crucial to a positive customer experience (and lower customer service call volume). Accella has experience with a variety of technologies and platforms that can be used as a baseline for customer portals that integrate with existing systems and technology architectures.