Healthcare and Nonprofit | Native App and Web App

Connecting individuals living with limb loss to professionally trained peers.

Enhancing the quality of life for individuals living with limb loss or limb difference.

The previous Certified Peer Visitor (CPV) matching and logging process was manual and cumbersome.

Accurately tracking visit data is vital for The Amputee Coalition to define the program’s success in two ways:

  1. Ensuring that follow-ups and ongoing support occurs
  2. Building the case to continue receiving funding

The Amputee Coalition needed an easier, on-the-go method for Certified Peer Visitors to report their activity.

Building a Digital Solution to Make Tracking a Breeze.

We created a native app for those with smartphones, and a desktop-friendly portal for those who prefer to use a computer. The digital solution enables Certified Peer Visitors to track visits in less than three screens with minimal data entry.

The results were extremely positive.

Certified Peer Visitors love the convenience of reporting their visits wherever they are – in the car after a visit or right in the hospital room with a visitee. They immediately engaged with the new system. The Amputee Coalition experienced an exponential increase in reported visits, providing the crucial data it needs.

Innovating: In-app video and chat

The application opened up opportunities to fundamentally change how “visits” take place in this digital-first world. Together, Accella and The Amputee Coalition have reimagined what a Certified Peer Visit looks like, adding HIPAA-compliant video and text chatting within the app.