Going Green – One app at a time: ZOLL Medical Sales

Did you know the average office worker in the U.S. uses roughly 10,000 sheets of paper per year and that number is increasing yearly by about 20%? With such shocking numbers, it’s no wonder that companies are looking for more and more ways to go paperless.

Four years ago, we began our journey assisting our client, ZOLL Medical Corporation, meet their goal of having a paperless sales force. The first iPad app was launched in early 2013 and has since expanded to include an individual app for each of their six sales departments across the U.S. and Internationally.

Each iPad app uses Ektron CMS to store and manage content. On launch and periodically in use, a call is made to the server to check for any updates. Users can also manually check at any time with the simple press of a button. A list of all content available is displayed and users can select all or individual documents to download. This small button ensures management that their representatives always have the most recent and up to date materials. The apps include a ton of features, such as the ability to bookmark a piece of content for easy access through the Favorites menu. This and other features like it allow each sales representative to truly customize their experience. One of the most important features of each app is the ability to email documents directly from the device. This allows the representative to get the information into the hands of prospective customers immediately.

As part of our latest release in April 2016, each app now includes notifications that go out to users when content is updated. The app is always being reviewed for ways they can make it better and improve the experience of their team.

Does your company have the need for a paperless solution? Give us a call and see how we can help.



Crystal began her Project Management career in the medical insurance industry working for MAMSI/United HealthCare. Opting for a change, she ventured into government consulting and has worked for companies including SAIC and Booz Allen Hamilton. During this time, she has had the opportunity to provide services to several agencies including the Maryland States Attorney’s Office, United States Air Force, and the Department of Veterans Affairs. Such opportunities have provided experience with all aspects of the software development lifecycle with an extensive focus on requirements gathering, testing, and project management.

Crystal joined Accella in 2013 with a desire to work on many new and exciting projects as well as venture more into the mobile arena. As a project manager, she is responsible for maintaining and tracking schedules and resources. Her goal is always to keep the client happy while striving to stay on time and on budget.

Crystal was born and raised in Maryland, but moved to Seattle, WA in 2014 with her husband, son, dog, and two cats. In her spare time she enjoys DIY projects, restoring old furniture, hiking, and relaxing with a good book.

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